Welcome to Karma Sky by Penny! By using our website and services, you agree to abide by the following Terms of Service. Please read them carefully before accessing or using any part of our website or making a purchase.

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1. Acceptance of Terms

By visiting our website and purchasing from Karma Sky, you agree to be bound by these Terms of Service, including any future modifications. If you do not agree to all the terms, you may not access the website or use our services.

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2. Products and Services

Karma Sky offers handmade, eco-friendly bags and accessories made from sustainable materials. Every item is one-of-a-kind and handmade, meaning slight variations in design and color may occur. While we strive to provide accurate product descriptions and images, colors and materials may appear different based on individual screen settings.

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3. Ordering and Payment

All orders are subject to availability. Once you place an order, you will receive a confirmation email. Payment must be made at the time of purchase using one of our accepted payment methods. We reserve the right to refuse or cancel any order due to errors in pricing or product availability.

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4. Customization

Karma Sky offers limited customization options (up to two initials on specific products). Customized products are final sale and cannot be returned or exchanged. Please double-check your customization details before placing an order.

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5. Pricing and Changes

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. Any special promotions or discounts are subject to the terms outlined at the time of the promotion.

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6. Shipping

Shipping times may vary based on location and product availability. We are not responsible for delays caused by shipping carriers, customs, or factors beyond our control. Shipping costs will be calculated at checkout and are non-refundable. Any customs duties or additional fees for international shipping are the responsibility of the customer.

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7. Returns and Refunds

We accept returns of unused, non-customized items for store credit only. Please see our Return Policy for more details. Faulty or incorrect items may be returned for an exchange. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

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8. Intellectual Property

All content on our website, including images, text, and designs, is the intellectual property of Karma Sky. You may not copy, reproduce, or distribute any content without express written permission.

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9. Limitation of Liability

Karma Sky will not be liable for any damages, including indirect, incidental, or consequential damages, arising out of your use of our products or services. Our liability will be limited to the amount paid for the product or service in question.

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10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites. Use these links at your own discretion.

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11. User Responsibilities

You agree not to use our website for any illegal or unauthorized purposes. You are responsible for complying with local laws regarding your use of the site and the purchase of our products.

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12. Privacy

Your personal information is protected in accordance with our Privacy Policy. We will not share your information with third parties except as necessary to fulfill your order or as required by law.

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13. Governing Law

These Terms of Service are governed by the laws of the State of Florida. Any disputes will be resolved in the courts of Florida.

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14. Modifications to the Terms

We reserve the right to modify these Terms of Service at any time. Changes will take effect upon posting to the website. Continued use of the website after changes are posted signifies your agreement to the updated terms.

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If you have any questions or concerns about our Terms of Service, please contact us.

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Thank you for shopping with Karma Sky by Penny!